If you’re using Teamlist to collect contact details on a public web form, you probably ask your users, “Future Contact? Yes or No”. Their answer determines whether they will receive any bulk mail that you subsequently generate through Teamlist.

To date, we’ve had an option in the backend user interface labelled, “OK to receive bulk communications?” Here you could update someone’s preferences if they asked you to do so. It was just a matter of unticking a box.

But now we offer you three options, “No – not specified“, “No”, or “Yes”.

Why the two kinds of No? First some background. People occasionally add records to Teamlist without asking about their bulk communication preferences. This is possibly bad practice, given Australia’s anti-spam legislation, but may be legitimate when you have other mechanisms for gaining consent. In these situations, the record gets marked with “No – unspecified”.

So now for the reason: Apart from providing useful information, having these three options allows Teamlist to merge records correctly. Consider one of our customers who collects information in two kinds of forms — event attendees and financial donors. Because the latter lacked a consent question,  we need the new option to retain their donors’ previously collected preferences.